We’re open Monday – Friday, 10 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Enjoy FREE delivery on all orders. This offer is valid for the UK mainland. Please contact us for shipping information to other countries.

We accept, most major Credit Card, PayPal and Apple Pay..

Based on your personalisation choices, we aim to deliver your order within a week, though we often manage to get it to you even sooner.

We use online security to protect your data, please ensure the padlock is visible in your URL bar to verify a secure connection!!


Your order is promptly sent for processing and will join the queue for manufacturing, personalisation, and dispatch. You can also track your order by clicking on “Track Your Order” in the menu.

Yes, you will receive a receipt for all orders via email.

Personalised items cannot be returned. We offer refunds only for faulty goods. Your statutory rights remain unaffected.

Send us an email